At Gateway of Future Institute, we are committed to ensuring satisfaction with our educational services. This policy outlines the terms under which refunds and returns can be requested.
2. Refund Eligibility:
- Refunds are applicable only for paid online courses, notes, and other digital services.
- Refund requests must be made within 7 days of purchase.
- Services must be unused or have significant discrepancies from their description to qualify for a refund.
3. Non-Refundable Services:
- Services accessed or utilized substantially cannot be refunded.
- Customized services or personalized content are non-refundable.
4. Process for Requesting a Refund:
- To initiate a refund, contact our support team via email or the contact form on our website.
- Provide a detailed reason for the refund request and any relevant proof (if applicable).
- Our team will review the request and respond within a specified timeframe.
5. Refund Processing:
- Approved refunds will be processed through the original method of payment.
- Please allow a certain number of days for the refund to reflect in your account, depending on your bank or payment service provider.
- Given the nature of our digital services, returns are not applicable.
- For physical products (if any), returns must be in their original condition and packaging.
7. Cancellation of Services:
- Users may cancel their subscription or recurring services as per the terms of service.
- Cancellation does not automatically qualify for a refund.
8. Changes to Policy:
- Gateway of Future Institute reserves the right to modify this refund and return policy at any time.
9. Contact Information:
For any queries regarding refunds and returns, please contact our support team.