RETURN AND EXCHANGE POLICY
Last Updated: 01/01/2023
Thank you for shopping at https://www.gatewayoffuture.com/
If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy.
The following terms are applicable for any products that you purchased with us.
INTERPRETATION AND DEFINITIONS
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Exchange Policy:
Business Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Gateway of Future Located at 13, Subhas Pally,Near Raj College NCC gate, Purba, Burdwan, West Bengal 713101, IN.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to My Site, accessible from https://www.gatewayoffuture.com/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
GENERAL RETURN POLICY
Product that are bought from the Physical Stores can’t be returned. All Items are eligible for return and would be processed if conditions are met.
You are always required to ship back the items by following the shipping instruction:
If you receive a damaged product then you need to send us the picture of that received packaging on support@gatewayoffuture.com and after getting approved RMA from us, please send back the product to our office address: 13, Subhas Pally,Near Raj College NCC gate, Purba, Burdwan, West Bengal 713101
EXCHANGE POLICY
Products can be exchanged for a different size or color variation, provided that such variation is available. Customers are allowed to exchange for item within 7 days. Exchanges exceeding 7 days will not be processed.
In order to be eligible for exchanges make sure that these following conditions are met:
- Product must be returned in its original packaging
- Product wasn’t used or damaged
- Product must include original tags (if applicable)
- Product must have the receipt or proof of purchase
You are required to ship back the product if .
You exchanged product will be processed Once exchange is requested and approved (Instantly).
You are given the rights to exchange the item, One time. Provided that all conditions in Exchange Policy are met.
HOW TO INITIATE A RETURN
If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our:
Email Address: support@gatewayoffuture.com
Phone Number: +919126874858
You will be updated for their Return Status through their EMAIL, PHONE, and SMS provided that all contact information is recorded to us.
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